Benefits of the latest generation of service management software available today

Successful
Our Clientele ITSM software offers an out of the box solution for IT Service management with support for the industry best practices defined by ITIL. It helps you to professionalize your internal and external service organization and can contribute to reach compliancy objectives and quality standards like ISO20000. Clientele ITSM proved its value in many cases and is sold in over 45 countries and 13 languages.

Branch and size independent
Clientele ITSM is available for any type of organization in spite of size and branch. Out of the box it is pre-configured for an easy start. It can be easily adapted so your service management software is always aligned with the maturity level of your IT organization.

Flexible service oriented architecture (SOA)
As an early adopter of Microsoft .net technologies, Clientele ITSM was one of the first Service Management applications to leverage XML, the standard language of Web services. Utilizing Web services, we help IT organizations rapidly respond to change, align to the business needs and improve efficiency.

Created by specialists
Clientele ITSM is developed by Mproof, a Dutch Software Company that is founded in 1997. Mproof is specialist on software for IT service management, Customer Support and Self Service. Mproof has an extensive partner channel and is Microsoft Gold Certified partner.

News

Clientele ITSM 2009 Officially Launched

23-4-2009
Increased configurability and functionality in this latest release

Clientele ITSM now available in 12 languages

22-2-2009
Supporting worldwide partners & customers

Prodline named as channel partner in France

29-1-2009
Expansion in Europe with Clientele ITSM.

Clientele ITSM next generation

5-5-2008
Clientele ITSM 2008 launched