Measure to Improve
Performance measurement improves the management and delivery of services by IT organizations so the business can rely on the IT infrastructure and fast resolution to sustain the companies productivity.
Frameworks and Best Practices Processes, such as ITIL, can require long and cumbersome implementation cycles which lead to frustration with IT departments and company employees. An ITSM application helps control your processes.
Clientele ITSM provides mid-tier IT departments and managed service providers with a clever and complete software suite which meets all of their needs for IT service management. Clientele ITSM leverages commonly used Microsoft technologies and is pre-configured according to best practices. It enables rapid ITIL/ITSM deployment which reduces implementation costs and TCO, with guaranteed success. Its customer centric approach makes it easy to use and increases productivity of IT.
Clientele ITSM is developed by Mproof, an agile software vendor of IT Service Management solutions for the midmarket and managed service providers. From its headquarters in the Netherlands, Mproof supports their worldwide customers with clever software which implements and manages quality services aligned with the needs of their customers. Mproof, a Microsoft Gold Certified ISV, was founded in 1997 and is a privately held company. Our global presence is further strengthened by a close cooperation with strong channel partners for product sales, implementation and support.
- Mproof announced today the general availability of the latest release of Clientele ITSM®. The Clientele ITSM 2013 spring release delivers… Read More
- November 2012 Mproof has been selected for the Main Software 50. Main Capital Partners ranks the most successful and… Read More