Benefits of the latest generation of service management software available today

Successful
Our Clientele ITSM software offers an out of the box solution for IT Service management with support for the industry best practices defined by ITIL. It helps you to professionalize your internal and external service organization and can contribute to reach compliancy objectives and quality standards like ISO20000. Clientele ITSM proved its value in many cases and is sold in over 43 countries and 11 languages.

Branch and size independent
Clientele ITSM is available for any type of organization in spite of size and branch. Out of the box it is pre-configured for an easy start. It can be easily adapted so your service management software is always aligned with the maturity level of your IT organization.

Flexible service oriented architecture (SOA)
As an early adopter of Microsoft .net technologies, Clientele ITSM was one of the first Service Management applications to leverage XML, the standard language of Web services. Utilizing Web services, we help IT organizations rapidly respond to change, align to the business needs and improve efficiency.

Created by specialists
Clientele ITSM is developed by Mproof, a Dutch Software Company that is founded in 1997. Mproof is specialist on software for IT service management, Customer Support and Self Service. Mproof has an extensive partner channel and is Microsoft Gold Certified partner.

News

Mproof Extends Next-Generation ITSM solution

5-5-2008
Wassenaar, May 5th 2007 – Mproof International, leading provider of software for IT service management, customer support and self-service today announced the official release of Clientele ITSM 2008.

Announcing Clientele ITSM BI 2007

21-12-2007
Mproof Integrates Business Intelligence in IT Service management software

Spanish Clientele ITSM

2-10-2007
Announcing Spanish language pack for Clientele ITSM 2007

CXO Interviews Mproof

1-1-2007
Are you being served? CXO talks to Mproof s Gerben van Kesteren about the rise of ITSM.